If your order contains in-stock, back-ordered or made-to-order products or wrong sizes, you can cancel anytime before the order has been packed or sent. To do this, please email email@example.com with the purchase date and your order confirmation number. You will find the order confirmation number in your confirmation email.
Excluded from order cancellations:
- Gift cards: Gift Cards are distributed digitally immediately after payment, and sales are considered final.
- Crowdfunding perks and gifts: if you want to cancel your crowdfunding contribution, you must do this on the crowdfunding platform. Find out if cancellation is possible in the Indiegogo Refund Policy.