If your order contains in-stock, back-ordered or made-to-order products or sizes you can cancel any time before the order has been processed (has been packed or sent). To do this, please email email@example.com with the purchase date and order confirmation number.
Excluded from order cancellations:
- Gift-Cards: Gift cards cannot be cancelled. They are distributed digitally immediately after payment, and sales are considered final.
- Crowdfunding perks and gifts: if you want to cancel your crowdfunding contribution, you have to do this on the crowdfunding platform. Find out if cancellation is possible in the Indiegogo Refund Policy https://support.indiegogo.com/hc/en-us/articles/526876-Indiegogo-Refund-Policy